Checkout shows a different currency

The cart displays the currency selected in GLC, but checkout uses a different currency.

1. Check your payment setup

Open Shopify admin → Settings → Payments and check the active provider. Shopify determines checkout currency from your market configuration and supported payment setup. See Does GLC support local currencies at checkout?.

For Shopify Payments, review your local currency settings in Markets. For another provider, check its Shopify integration and supported payment methods. See Shopify's gateway support guide.

2. Check the market and shipping destination

Open the market for the customer's country and review its currency. Test the cart and checkout using that country and a matching shipping address.

On supported checkout setups, changing the shipping destination can change the checkout currency to match the destination market. See Shopify's checkout restrictions.

3. Compare the result

Add the same product again and check the cart, selected country, shipping address, and checkout currency. A storefront currency selection alone does not enable that currency for payment.

If checkout differs from your Shopify configuration, send the product URL, selected country and currency, payment provider, and screenshots of the cart and checkout to [email protected]. We'll help you check your setup.