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Currency conversion is not working

Selecting a currency in the GLC Selector leaves storefront prices unchanged, or the currency is missing from the list.

1. Check the app embed​

Turn on the Gelacy Widgets app embed in your published theme's App embeds and save. See Enable the GLC app embed.

2. Check currency formatting​

  1. In GLC, open Currency → Set up currency formatting.
  2. In Shopify admin, open Settings → General → Store defaults, click ⋯ next to Currency display, and choose Change currency formatting.
  3. Copy the codes from your own GLC guide into HTML with currency and HTML without currency, then save.
  4. Return to GLC and click Check your setting.

The codes depend on your store's default currency. Follow Add and configure currencies for the full setup.

3. Check the currency status​

  1. Open GLC → Currency and find the target currency. If it isn't there, click Add target currency to add it.
  2. If it shows Unconverted, click Convert, then turn on its Status toggle.
  3. Open Selector → Appearance → Selector items, enable Currency, and save.

4. Test the affected price​

Open the page in a private window and select the target currency. Test both the initial product price and a different variant. If another app also converts prices, temporarily disable its conversion and compare the result.

For a different amount across countries, follow Prices differ across Shopify Markets. For a change only at checkout, follow Checkout shows a different currency.

If conversion still fails, send the page URL, selected Ship to country and Currency, screenshots, and checks you completed to [email protected]. We'll look into it for you.

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