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I cannot preview our Shrine theme in GLC app. How to fix it?

Question:

I see the following screen when trying to preview our storefront in the GLC app. How can I fix this?

image.png

image.png

Answer:

Based on our developer's investigation, when performing a preview, Shopify calls an API to verify your Shrine theme's license key, which has led to the current issue.

We have two options to address this situation:

  1. You can preview the switcher on your storefront instead.
  2. Alternatively, we can set our demo store as the background for you to preview the switcher.

Should you need any further information, please do not hesitate to contact us directly at [email protected]